Shipping policy

We ship both domestically and internationally. Our shipping policies are designed to ensure your orders are delivered promptly and securely.

Orders with standard delivery in Singapore and all international orders will be processed and handed over to our delivery partner within 2-4 working days.
All delivery will be made within 5 working days by our delivery partners.
A tracking number will be provided for all shipped orders.
Zabu Boutique Pte. Ltd. is not responsible for items damaged or lost during shipping.

Our international shipping is handled by DHL Express to ensure timely and reliable deliveries.
If the delivery address is classified as remote by DHL, a surcharge may apply. We will contact the customer to confirm if they are willing to pay the additional fee or prefer to cancel the order for a refund.
All taxes and duties related to the shipment are the customer’s responsibility.

We are pleased to offer free DHL Express international shipping for selected countries when your order total is SGD $200 or more.

Important Notes:

Free shipping is applied automatically at checkout when your order meets the minimum spend of SGD $200.
This offer applies to full-priced items only.
Customs duties, import taxes, and related fees are not included and must be paid by the recipient.
If you refuse delivery due to customs charges, return shipping and original delivery costs will be deducted from your refund.

For any special requests or inquiries about our shipping policies, please contact our customer service team at zabuboutique@gmail.com.

Thank you for shopping with Zabu Boutique!

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